10 Japanese words you know now that irritate some Japanese businessmen (because they’re English)

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One day in college, my business operations management professor was talking about Japanese automaker Toyota, and about the huge impact of its production processes and corporate culture on the business world. “Toyota owes much of its success to its kaizen system,” he told us, and while I largely agreed with what he was saying, I didn’t really agree with how he was saying it.

See, while Toyota’s ideal of continually looking for better, more efficient ways of handling tasks is nifty and all, there’s nothing particularly special about the word kaizen, which just means “improvement.” Even as someone who’s spent most of his life looking for excuses to speak Japanese, insisting on using the word kaizen, when otherwise speaking English, has always seemed a little odd to me.

Oddly enough, though, right now there’s probably a Toyota employee sitting at his desk and scratching his head over one…

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